1. Introduction

Thank you for using PRS Service. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our citizen service.

2. Information We Collect

We may collect the following types of information:

2.1. Personal Information: We may collect personal information, such as your name, contact information (email address, phone number, address), and other identifying information when you use our service.

2.2. Usage Information: We may collect information about how you use our service, including log data, device information, and browsing history.

2.3. Location Information: With your consent, we may collect your location information to provide location-based services.

2.4. Payment Information: If applicable, we may collect payment information when you make payments through our service.

3. How We Use Your Information

We may use your information for the following purposes:

3.1. To provide, maintain, and improve our citizen service.

3.2. To respond to your requests, comments, or questions.

3.3. To send you important updates, announcements, and promotional information.

3.4. To process payments, if applicable.

3.5. To comply with legal obligations.

4. Sharing Your Information

We may share your information with third parties under the following circumstances:

4.1. With service providers, contractors, and other third parties who help us operate and improve our service.

4.2. With government authorities or law enforcement agencies when required by law.

4.3. With your consent or as otherwise disclosed at the time of data collection.

5. Your Choices

5.1. You may access, correct, or delete your personal information by contacting us.

5.2. You can opt out of receiving promotional communications from us by following the instructions in the emails or contacting us.

6. Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

7. Children’s Privacy

Our citizen service is not intended for children under the age of [insert age]. We do not knowingly collect or maintain information from children.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: 

• Lot 9029, Blok 11, Jalan Wan Alwi, Taman Wan Alwi, 93350 Kuching, Sarawak